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Frequently Asked Questions
This is the section of the website where your
questions are answered.
If you cant find the answer you looking for then
don't worry, email us your questions to
info@birkdalestudios.co.uk
or phone us on 0800 074 0212 or 01704
562179.
If we find customers regularly asking the same
sort of question we will add them to this section.
Artwork
Brochure
Delivery
Q1: Can I order samples?
Q1: Can
I order samples?
Yes you can and we will always do our best to help out
where we can.
Garment samples including bags etc are not sent free of charge.
We charge a sample rate + delivery. What you pay depends on
the item you order, let us know what you would like a sample
of and we will let you know the cost. You can send back the
sample within 7 days and we will refund the cost of the items minus £3.50
to cover our original postage and packaging costs.
If however you decide to place an order you can simply send
back the sample and we will use it in your pint run and give
you a full refund.
Samples are normally sent by 1st class or recorded 1st class
royal mail.
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